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Welcome to the Cevoid Help Center. Here you’ll find everything you need to get the most out of your brand engagement platform. If you are building on Cevoid, use the Developer Docs. If you need public REST API details, use the API Reference.

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Modules

Cevoid is built around two powerful modules that work together or independently.

UGC

Collect photos and videos from social media and directly from your customers, then showcase them in shoppable widgets across your website and marketing channels.

Rewards program

Reward purchases, engagement, and customer contributions. Build a program with points, tiers, activities, competitions, and rewards that fit your brand.

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Localization

Everything in Cevoid is localized automatically. Widgets display in the correct language, prices show in local currencies, and content adapts to each market - no manual work required.

Products & Markets

Connect your product catalog and configure markets for each localized version of your store.

Translations

Manage translations for all consumer-facing copy. Write in your primary language and let Cevoid’s AI handle the rest.

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Profiles

Every customer interaction flows into unified profiles. Whether someone submits UGC, joins your rewards program, or makes a purchase, their activity is connected in one place.

Profiles

View and manage your customer profiles.

Profile properties

Collect custom data like preferences, sizes, and interests.

Segments

Group profiles dynamically based on behavior and attributes.

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More

Accessibility

WCAG-compliant widgets with automatic alt text and video captions.

Legal policies

Configure consent collection and legal policies for your markets.

Labels

Organize posts and profiles with custom labels for filtering and automation.

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Integrations

Cevoid offers integrations to your ecommerce and CRM platforms. For stores on other platforms, we offer a general implementation.

Shopify

Sync products, track purchases, and embed widgets.

Klaviyo

Trigger flows and sync program data.

Voyado

Sync profiles and program events.

Instagram

Collect tagged content and hashtag posts.

TikTok

Sync your brand’s TikTok content.

WooCommerce

Sync products and track purchases.

Product feeds

Sync catalogs via XML, CSV, or TSV feeds.

Custom authentication

Connect your own user system.

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Need help?

Can’t find what you’re looking for? Click the chat icon in the corner to reach our support team.